About Dying With Dignity Canada
Dying With Dignity Canada (DWDC) is the national human-rights charity committed to improving quality of dying, defending end-of-life rights, and helping Canadians avoid unwanted suffering.
DWDC has a four-part mandate:
- We work to ensure that Canada’s assisted dying rules comply with the Canadian Constitution, including the Canadian Charter of Rights and Freedoms.
- We expose and break down unfair barriers facing suffering Canadians who wish to access their right to medical assistance in dying.
- We provide support to people who are navigating their legal end-of-life options, and to their loved ones and health care providers.
- We educate Canadians about advance care planning and their legal end-of-life rights and options, including palliative care and medical assistance in dying.
The Project Administration Officer will have the opportunity to work with Dying With Dignity Canada’s Support and Education and Communications teams on exciting and meaningful initiatives related to end-of-life choice. The incumbent will provide administrative support to the organizations’ Education and Support programs, handle phone and email inquiries, and provide customer support related to all educational initiatives. They will assist with the planning and preparation of online educational programs, such as webinars, including set up and management of hosting platforms. The Project Administration Officer will also assist in the planning and preparation of an upcoming international conference. There will be opportunities to engage in mentorship opportunities with the Senior Team, dependent on the applicant’s area of interest.
Anticipated start date: June 6, 2022
Duration of contract: 8 weeks, full-time
Hourly wage: $18
Key Duties & Responsibilities
- Manages intake of phone inquiries by collecting relevant information and redirecting to the appropriate support staff
- Manage general email to communicate efficiently with the team, external stakeholders, and schedule meetings
- Support DWDC’s Support and Education team with planning and coordinating educational events
- Assist in planning and preparation for an upcoming national conference
- Provides superior customer support and communicates effectively and professionally with clients and assists with the planning and preparation of online educational programs, such as webinars including set up and management of hosting platforms
- Liaise with stakeholders and partners of the organization, compile data, and assist with the creation of reports
- Communicate and coordinate effectively with team members to meet deadlines
- Passion for supporting individuals exploring end-of-life choice
- Current University or College student or recent graduate
- Comfortable with the topic of death and able to manage conversations compassionately and with a high level of sensitivity
- Excellent verbal and written communication skills
- Excellent organizational/follow up skills
- Able to prioritize and handle multiple tasks appropriately and effectively
- Ability to maintain a high level of confidentiality and exercise discretion when necessary
- Ability to work independently and collaboratively within an open team environment
- Highly proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Experience with web-based meeting platforms an asset
- Experience with Salesforce or other CRM databases an asset
- Commitment to inclusivity, diversity, equity, and accessibility
Personal Values and Traits
The successful candidate will be passionate about defending Canadians’ end-of-life rights, including the right to medical assistance in dying. Our team members often communicate with severely ill and vulnerable Canadians who are weighing their end-of-life options or with the loved ones of these individuals. As a result, the successful candidate will be a strong active listener who consistently demonstrates compassion, humility, and the utmost discretion in their interactions with others.
Dying With Dignity Canada is an equal opportunity employer and adheres to fair employment practices. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process, as required. Applicants are encouraged to make their needs for accommodation known as early on as possible during the application process.
We encourage applications from Black people, Metis, Inuit and First Nations people, people of colour, people who identify with disability, LGBTQ+ people and people from other equity-seeking groups that face systemic discrimination. DWDC is committed to an inclusive and diverse workplace, and a working environment free from all forms of discrimination, harassment, and violence.
Please email applications to firstname.lastname@example.org with the subject line: CSJ – Project Administration Officer.