Innovations Project Lead

Contract Kids Help Phone in Charity
  • Post Date : March 24, 2021
  • Apply Before : April 5, 2021
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Job Description

Title: Innovations Project Lead
Position: Full Time, Contract April 2021 – March 2022 (with an opportunity for renewal)
Reports to: Director, Service Innovation
Location: Toronto (temporarily remote due to Covid 19)

Is this you?
Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world? Do you have interest in digital project management?
The Innovations Project Lead will be responsible for managing the recently launched Service Innovation projects and their continued evolutions in 2021.
Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.
Does this sound like you? If so, then keep reading…

The Position
Reporting to the Director, Service Innovation, the incumbent’s role will include the sustainability and future iterations of our online chatbot, external data sharing initiatives, and internal innovation processes, and specifically includes managing interdepartmental stakeholders, external vendors, budget tracking, and other project management responsibilities associated with these projects.

What You’ll do
Outline all deliverables and activities associated with the chatbot, innovation, and data storytelling projects for 2021
Communicate priorities and deadlines across internal stakeholders
Track project progress, budgets, and assist in donor reporting
Liaise with Data and Service Innovation teams to advance projects along 2021 timelines and commitments
Work with the Director of Service Innovation to plan for new iterations of Service Innovation projects for 2021 and beyond, as well as outlining the project plans for each piece
Assist in creating internal project management templates and tools to synthesize project management across the Service department at Kids Help Phone.

What You’ll Need
Post-secondary degree or diploma in relevant discipline (e.g. public health, social work, education, applied social sciences, communications, data);
Two years of project management or program coordination experience;
Experiencing managing interdepartmental projects with complex priorities, timelines, and budgets;

You’ll already have the following:
Experience with technology and/or web vendors an asset.
Demonstrated commitment to innovation, non-profit and/or mental health sector
Working knowledge of French preferred

And finally…
Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being?
History in the making!
Does this sound like a journey you want to be a part of?
Join us!
Visit https:
Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled: *lastname_firstname_InnovationsProject Lead*
The posting closes on midnight March 31, 2021
For more information about Kids Help Phone, please visit our website at

Accredited member, Imagine Canada Standards Program.
Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.
Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if your require accommodation at any stage of the recruitment process.

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