Dispatcher

Full-time Waste Connections of Canada in Energy/Utilities Email Job
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Job Description

Job Description

Waste Connections of Canada is a leading non-hazardous solid waste management in North America.  We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. We have an immediate opening for a Dispatcher at our Toronto District.

Location: 650 Creditstone Road, Vaughan, ON

Hours: M-F from 9:00 am to 6:00 pm, may work the occasional Saturdays and some long weekends.

Dispatch Duties:

Reporting to the Operations Manager, the Dispatcher will schedule and coordinate commercial waste collection, involving different lines of business (Front End, Roll-Off, and Rear load Trucks), coordinates drivers according to customer requests and company rules, communicates with customers to determine driver needs, schedules and notifies divers of assignments. The Dispatcher monitors drivers’ progress to ensure daily pick-ups are completed, and resolves issues that impede progress.

Additional tasks:

  • Maintain appropriate files and documentation, in accordance with company policy and internal controls

  • Liaise with internal teams to determine service requirements, resolve problems or complaints

Requirements:

  • 2-3 years of customer service/office admin experience

  • Live dispatching in a very fast pace environment

  • Pleasant demeanor over the phone and emails

  • Excellent time management and prioritization skills

  • Strong working knowledge of Microsoft Office, TRUX

  • Strong written and oral communication skills

  • Critical and logical thinking skills

Come, join a team environment, and colleagues who embrace a “work hard, play harder” culture. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.

Please apply online at www.wasteconnections.com

Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer.

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