Content Developer

Contract Kids Help Phone in Charity
  • Post Date : March 24, 2021
  • Apply Before : March 31, 2021
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Job Description

Content Developer
Toronto, ON, CA
Requisition ID: 1833


Title: Content Developer
Position: Full Time, Contract April 2021 – March 2022 (with an opportunity for renewal)
Reports to: Director, Digital Content & Solutions
Location: Toronto (temporarily remote due to Covid 19)

Is this you?
Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world
The Content developer will be responsible for researching, adapting and writing new youth-facing web content pieces for our Gateway (website). These include, but are not limited to, mental health educational resources, tools for building resiliency and coping skills, resources to support reaching out for support, and guidance materials introducing young people to our web content more broadly (e.g. welcome to Kids Help Phone!)..
Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.
Does this sound like you? If so, then keep reading…

The Position
Reporting to the Director, Digital Content & Solutions, the Content developer will work closely with the Gateway (website) project team. You will work on various formats, which may include articles, video scripts, infographic copy, training materials/curricula, and interactive quizzes/games. Some content will be completely new materials, and pieces may be adapted from partners (e.g. adapting a partner’s training for young audiences).

What You’ll do
Research, synthesize, and translate basic mental health knowledge into website content along our stepped care model
Complete first drafts of content in English
Liaise with our Service Innovation and Clinical Partnerships staff members to source new content and adapt existing materials for our Gateway project
Ensure material is suitable and written specifically for child and youth audiences
Move quickly and confidently to write new content pieces on a tight timeline

What You’ll Need
Education in health promotion/education, mental health, and/or psychology
Professional writing experience in English
Strong written communication skills in English
Must be able to write for an audience under age 18 using the principles of plain language
SEO knowledge/experience and experience maintaining a brand tone of voice

You’ll already have the following:
Research, knowledge translation and/or health communications experience
Experience teaching and/or working with young audiences
Working knowledge of French preferred
Have mental health / health promotion / health education / psychology / child/youth expertise and knowledge
Ability to interpret complex information and produce it in a clear concise manner

And finally…
Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being?
History in the making!
Does this sound like a journey you want to be a part of?
Join us!
Visit https:
Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled: *lastname_firstname_ContentDeveloperr*
The posting closes on midnight March 31, 2021
For more information about Kids Help Phone, please visit our website at

Accredited member, Imagine Canada Standards Program.
Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.
Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if your require accommodation at any stage of the recruitment process.

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