Bilingual Clinical Practice Specialist

Contract Kids Help Phone in Charity
  • Post Date : March 24, 2021
  • Apply Before : March 31, 2021
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Job Description

Position Overview

Title: Clinical Practice Specialist (Bilingual)
Position: Full time, Contract (April 2021- April 2022)
Number of positions: 2
Reports to: Director – Clinical
Location: Toronto (Temporarily remote due to Covid 19)

Is this you?
Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?
As a Clinical Practice Specialist (CPS), you will provide clinical support and training to the frontline teams and various internal stakeholders. This successful candidate will be someone with experience in culturally responsive single session approaches to counselling. Along with sharing our insatiable curiosity for culture, the ideal candidate comes with strong tactics to help accomplish business goals.
Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.
Does this sound like you? If so, then keep reading…

The Position
The Clinical Practice Specialist (CPS) will directly support the clinical growth of the frontline through group clinical supervision and individual training and coaching. The Clinical Practice Specialist will develop materials and content for trainings as well as facilitate groups. This position is part of the Clinical Programs team.

What You’ll do
· Frontline Training and Education
Develop and facilitate process and/or issue based clinical training e.g. e-learning training, mini-clinicals, New Hire Trainings and group supervisions
Develop/identify tools for clinical skill development within a single session framework for both written and telephone based communication.
Oversee and assist in the development of staged single session clinical training materials such as New Hire Training packages, Core Competency Trainings, workbooks and manuals
Integrate clinical web-based and phone counselling best practices and research findings to create training materials and best practice documents
Service & Counselling Quality
Provide brief clinical support to front line staff, through coaching
Develop and oversee individual and group coaching plans
Support the regular review of counselling competencies and counselling model by the QA team, including providing clinical expertise and practice examples
Support the regular review of counselling standards to ensure that written standards reflect clinical best practice. Ensure that all training materials consistently uphold and teach to the expected standards
Knowledge Translation 
Work collaboratively with the Knowledge Translation (KT) writer to develop training and coaching materials based on current evidence based research
Project management of large training projects, including researching, compiling, synthesizing information and working collaboratively with other teams to meet key deliverables
Work with KT writer to review internal and external facing content through a clinical lens
Develop stakeholder facing documents and messaging that align with Kids Help Phone clinical values
Provide information and support to other departments as required, to support fundraising, reports to funders, media events etc.
Partnership work, including facilitating training for external organization’s/partners
Provide training leadership and expertise to non-service teams
Assume other duties as assigned
This position requires flexibility to attend evening or weekend activities on a bi-weekly basis.

What You’ll Need
Relevant graduate level education (related to clinical counselling, i.e. Social Work, Counselling Psychology, etc.)
Clinical experience offering counselling to children and youth, with preference for those with experience with Cultural Humility in Singe Session models, Crisis Intervention and/or Harm Reduction
Strong applied knowledge of academic writing standards (i.e. APA format)
Counselling experience with youth, preference given to experience in single session framework
Proven experience conducting systematic literature reviews
Experience in developing trainings for mental health clinicians
Group facilitation/presentation skills
Demonstrated excellence in academic writing
Knowledge of laws and services directly affecting the lives of children and youth in Canada e.g. Education Act, Child Welfare laws and Young Offenders Act
Experience working in Knowledge Translation is an asset

You’ll already have the following:
Bilingual: the position requires a high level of English & French writing and speaking proficiency.
Developed decision making skills
Ability to prioritize multiple project demands
Comfort working in a fast paced environment
Excellent collaboration skills with team members and supervisor
Excellent interpersonal and relationship management skills
Strong written communication skills
Computer proficiency skills

And finally…
Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being?
History in the making!
Does this sound like a journey you want to be a part of?
Join us! 
Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled:* lastname_firstname_Bilingual CPS *

The posting closes until midnight Mar 31, 2021
For more information about Kids Help Phone, please visit our website at

Accredited member, Imagine Canada Standards Program.

Kids Help Phone is committed to an inclusive, equitable and accessible workplace. We welcome applications from visible minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.

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